iPlow is structured to provide the maximum amount of quality customer service to all of our clients, both residential and commercial. In order to do that we start our winter planning in the fall. We extend the option to be on our winter services list to our prior year customers first. After that we open up the remaining spots to new customers. This allows us to plan out our service areas accordingly.

 

This structure makes it increasingly difficult to take on new customers during winter storm events. We highly recommend customers contact us by August, no later than September for placement on our preferred lists. This allows us to map out our service areas accurately, and gives us time to discuss your areas of concern in advance.